Community Guidelines

Playing Together, Respectfully

Last updated: February 2025

These community guidelines help ensure Snowball Games remains a welcoming space for all players. While we encourage fun and creativity, we expect all community members to follow these guidelines. Violations may result in account suspension or termination as detailed in our Terms of Service.

🤝 Our Community Values

At Snowball Games, we believe in creating a positive gaming environment where everyone can have fun and feel welcome. These guidelines outline how we can achieve this together.

🎯 Core Principles

  • Be Respectful: Treat all players with respect, regardless of their background, skill level, or playstyle
  • Play Fair: Use only approved game mechanics and features
  • Stay Safe: Protect your privacy and respect others’ privacy
  • Have Fun: Remember that games are meant to be enjoyable for everyone

📢 Communication & Content Guidelines

These guidelines apply to all forms of communication within our community, including in-game chat, Discord, forums, social media, and any other platform where you interact with Snowball Games community members.

Expected Behavior

  • Keep all communication friendly and appropriate
  • Use respectful language
  • Be mindful of different cultures and perspectives
  • Help and support other community members
  • Give constructive feedback
  • Stay on topic in designated channels
  • Keep usernames and profile content family-friendly

Prohibited Behavior

  • Hate speech or discriminatory language
  • Bullying or targeted harassment
  • Threats of any kind
  • Sharing personal information
  • Impersonating other players, staff members, Snowball Games employees or contractors
  • Adult or inappropriate content
  • Spam or excessive self-promotion
  • Malicious links or scams
  • Political or religious propaganda
  • Commercial advertising without permission

Content Creation

  • Create and share content that’s appropriate for all ages
  • Respect intellectual property rights
  • Give credit when sharing others’ work
  • Follow platform-specific guidelines
  • Don’t share content that promotes cheating or exploits

🎮 In-Game Conduct

Jump in, play hard, but play nice! Your actions in-game shape everyone’s experience, so let’s make it awesome for all players.

Expected Behavior

  • Play fairly and follow game rules
  • Be a good teammate and support other players
  • Report bugs instead of exploiting them
  • Help create an enjoyable environment for everyone

Prohibited Behavior

  • Cheating, hacking, or using unauthorized mods
  • Using exploits or bugs for unfair advantage
  • Intentionally disrupting gameplay
  • Smurfing or creating multiple accounts to gain an advantage
  • Intentionally sabotaging gameplay
  • Using unauthorized third-party tools
  • Attempting to manipulate game systems
  • Account sharing or selling

🚨 Reporting Violations

If you encounter violations:

  1. Use in-game reporting tools if available
  2. Document the incident (screenshots, chat logs)
  3. Don’t engage with offenders
  4. Report to the moderation team on our Discord server

⚖️ Enforcement

We take a fair and consistent approach to enforcement:

  • Violations are reviewed case-by-case
  • Actions range from warnings to permanent bans
  • Appeals can be submitted for review
  • Severe violations may result in immediate account termination

🤔 Questions?